Embrace Mobile - Passenger Management

Mobile Solutions for Passenger Management

Reduce costs and improve customer satisfaction

In today's passenger transport environment, with fierce competition between rail, road and air, achieving business efficiency and customer satisfaction is essential. The number of people you get on a route directly affects your bottom line so if the seats are not full, potential income is lost forever.

By utilising the Embrace Mobile Platform you can interact in real time with your customers and staff. This can range from simple text message alerts through to advanced mobile ticketing.

Benefits of the Embrace Mobile Solution:

Additional point of sale with immediate delivery of tickets

Ability to optimise routes at short notice

Lower cost of ticket delivery and reduced administration

Bypasses the need for conventional ticket offices, barriers and gates

Enhanced customer experience and satisfaction

Invaluable management information on individual journeys to aid decision making

Whether you are a train operator, bus company or airline, our robust, off the shelf, modular solution can be tailored to you specific needs. User interfaces can reflect your existing systems and incorporate your brand identity. All these functions can be integrated with your existing back office and ticketing processes, ensuring you are always in control.

Virtual Tickets

Mobile ticketing takes e-ticketing one step further, lessening administration costs and vastly reducing the time between ticket order and ticket delivery. The 'virtual' ticket has a unique ID and is sent directly to the passenger's phone. This eliminates the need to access emails or print out a confirmation following an online purchase.

The Embrace Mobile platform provides: